What information we collect

The TWU (Vic/Tas Branch) is bound by, and complies with, the Privacy Act 1988(Cth). This ensures the Union is strongly committed to protecting both the inherent privacy of all members and any information it collects from members. Members provide information to the TWU for several reasons, principally to enable the Union to contact individual members regarding matters connected with their membership and to ensure that the Union is in the best possible position to represent that member.

In addition, information is collected to make it easier and more rewarding for members to use Union services. Depending on the service being accessed, members could be asked to provide contact details and information, for example, about what they like and do not like. It is entirely the individual member's choice whether to respond to these questions or not. The Union will not ask for sensitive information. The Privacy Act defines sensitive information to include information about a person’s race, ethnic origin, health, religious or philosophical beliefs and criminal history. In the event we require any sensitive information we will only collect this directly from members and only use it for the purpose for which it was provided without your consent.

How we hold your information

We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves. We take the privacy and security of you information seriously and we are committed to maintaining the security of your information under our control.  We use a combination of technical solutions, security controls and internal processes to help us protect your information and our network from unauthorised access and disclosure.  We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

Should you not wish to receive direct marketing material from the TWU, or for any other information related to our privacy policy and procedures, please contact the Branch Office on 1300 727 614.